Data Handling and Your Rights

Information We Collect

We collect only the information necessary to respond to your enquiries and provide our engineering services. This includes:

• Data submitted through our contact forms: your name, email address, phone number, and the content of your message.
• Technical data automatically collected by our hosting and analytics providers, such as browser type, device information, IP address, and pages visited.
• Records of your communication with us, including emails and phone calls, for the purpose of maintaining accurate project history.

How We Use Your Data

Your personal data is used solely for the following purposes:

• To respond to your technical consultation requests and provide accurate quotations for CNC machining or automation projects.
• To communicate with you about the status of your project, delivery timelines, and quality control procedures.
• To improve our website and services through aggregated analytics, without identifying individual users.
• To comply with legal obligations and to protect our business against fraudulent or misleading claims.

Cookies and Tracking

Our website uses cookies and similar technologies to understand how visitors interact with our pages. This helps us identify which services are most relevant to our audience and to improve site performance. You can disable cookies in your browser settings, but this may affect the functionality of certain parts of the site. We do not use cookies to serve targeted advertising or to track you across unrelated websites.

Data Storage and Sharing

We store your data on secure servers operated by our hosting provider. We do not sell, rent, or trade your personal information to third parties. In limited cases, we may share data with service providers who assist us with website hosting, email delivery, and analytics. These processors are contractually obligated to handle your data only on our instructions and to protect it with appropriate security measures. We do not share your information with any payment providers, as we do not process payments through this website.

Your Rights

You have the right to request access to the personal data we hold about you, to ask for corrections if the information is inaccurate, and to request deletion of your data where applicable. You may also withdraw your consent to data processing at any time, or request a portable copy of your data. These rights are available to all users, regardless of their location, and we will respond to all legitimate requests within a reasonable timeframe.

Accuracy and Transparency

We are committed to honest and accurate communication. We do not make misleading claims about our capabilities, certifications, or project outcomes. Any technical specifications or performance figures presented on this website are based on verified workshop data and industry standards. We do not use fake endorsements, fabricated testimonials, or artificial urgency to influence your decisions. If you have questions about any statement on our site, please contact us directly for clarification.

Contact for Privacy Requests

If you have any questions about this policy or wish to exercise your data protection rights, please reach out to us using the details below. We will respond to your request within 30 days.